HILTON PHUKET ARCADIA RESORT

333 Patak Road, Karon Beach, PHUKET 831000 THAILAND

CHECK IN: 14:00PM CHECK OUT: 12:00noon

PROPERTY LOCATION AND DESCRIPTION

The Hilton is located on beautiful Karon Beach set in 75 acres of tropical landscaped gardens. The hotel boasts as being one of the biggest on the island. Each of the resorts rooms are decorated in a modern Thai design with views of either the lush gardens or Karon Bay.

DISTANCE TO/FROM

Downtown: 20 minute
Airport: 40 minute
Shopping Centre: 5 minute
Beach: Across the road.

INCLUSIONS

31 December 11 Compulsory New Years Eve Gala Dinner has been included for all guest

ROOM DESCRIPTION (USE AS A GUIDE ONLY)

GARDEN VIEW GUEST ROOM
DESCRIPTION: 44sqm in size, each room features a balcony, a seating area with a sofa, a sliding patio door, a work desk and a dining area.
BEDDING GUIDE : 1 x King Bed or 2 x Single Beds. Maximum 1 rollaway bed permitted.
MAXIMUM GUESTS: 3 adults or 2 adults and 1 child

SEAVIEW GUEST ROOM
DESCRIPTION: 44sqm in size, each room features a balcony, a seating area with a sofa, a sliding patio door, a work desk and a dining area.
BEDDING GUIDE : 1 x King Bed or 2 x Single Beds. Maximum 1 rollaway bed permitted.
MAXIMUM GUESTS: 3 adults or 2 adults and 1 child

GARDEN VIEW DELUXE ROOM
DESCRIPTION: 44sqm in size, in a separate wing with lagoon pool. The bright and airy rooms feature cool calm tones a sofa, a bathroom with a separate bath tub and a walk-in shower.
BEDDING GUIDE : 1 x King Bed or 2 x Single Beds. Maximum 1 rollaway bed permitted.
MAXIMUM GUESTS: 3 adults or 2 adults and 1 child

SEAVIEW DELUXE ROOM
DESCRIPTION: 44sqm in size, each room features a balcony with a seaview. Each bright and airy room feature cool calm tones a sofa, a bathroom with a separate bath tub and a walk-in shower.
BEDDING GUIDE : 1 x King Bed or 2 x Single Beds. Maximum 1
MAXIMUM GUESTS: 3 adults or 2 adults and 1 child

DELUXE PLUS GARDEN VIEW ROOM
DESCRIPTION: 62sqm in size, each room offers a balcony and a seating area with a sofa. The bright and airy rooms are rich in warm tones. Each room also features a work desk, a dining table and a large bathroom.
BEDDING GUIDE : 1 x King Bed or 2 x Single Beds. Maximum 1 rollaway bed permitted.
MAXIMUM GUESTS: 3 adults or 2 adults and 1 child

DELUXE PLUS SEAVIEW ROOM
DESCRIPTION: 62sqm in size, each room features a balcony with a seaview and seating area with a sofa. The bright and airy rooms are rich in warm tones and each also feature a work desk, a dining table and a large bathroom.
BEDDING GUIDE : 1 x King Bed or 2 x Single Beds. Maximum 1 rollaway bed permitted.
MAXIMUM GUESTS: 3 adults or 2 adults and 1 child

ROOM FACILITIES

Air Conditioning	Satellite/Cable TV
Non-smoking rooms	Radio/Music
Mini bar	Hair dryers
In room safe	Private bathroom
Modem line	Telephone local
Shower over bath	Bathrobes
IDD	Balcony/Patio
Television	Tea/coffee

GENERAL FACILITIES

Total number of rooms: 685	Reception hours: 24
Hair/beauty salon	Porterage service
Dry cleaning service	Ironing facilities
Parking facilities	Major credit cards
Tour Desk	Foreign Exchange Desk
Car Rental	Shuttle bus
Doctor: On Call	Shopping arcade
Luggage room	Business centre

Shuttle bus is to Phuket Town and Patong

RECREATION AND LEISURE FACILITIES

Fitness centre	Jacuzzi
Outdoor pool: 3	Games room
Health Spa	Sauna
Tennis court	Massage
Jogging Track	Table Tennis
Squash Court

DINING AND ENTERTAINMENT FACILITIES

Restaurants: 3
Coffee shops: 2
Bars: 2
Room Service: 24 hours

FAMILY FACILITIES

Family room	Cot/Crib
Babysitting	Connecting rooms
Kids Playground	Child's menu

KIDS CLUB

Providing daily scheduled activities for children
Kids Club ages 4-12years

DISABLED FACILITIES

There are 2 rooms (Deluxe Plus Category) equipped for disabled
guests. These are on a request basis. All public areas are
wheelchair accessible. There are light indicators for the phone
and doorbell. Controls for the lights, radiot, TV and air
conditioning are accessible from the bed.

The bathroom features include handrails for the toilet and the
shower as well as a hand held shower hose. The toilet, mirrors
and basins are at wheelchair height.

HONEYMOONERS

Honeymooners will receive floral honeymoon bed decoration, fruit
and flower bouquet upon arrival & King size bed guaranteed.

RENOVATIONS

The Hilton Phuket Arcadia Resort & Spa will have one section of
the hotel under refurbishment between June 27th and
October 31st, 2011. The work is expected to have none or
limited disturbance. All hotels facilities are available as normal
and the hotel is locating guests in rooms away from the work.
Andaman B Wing 121 rooms (which is all current Guestrooms
Garden and Sea View)
Scope: Start Date 27 June 2011
Completion date: Anticipated to be 31 October 2011
Total refurbishment of rooms
Working Hours 08:30 AM 18:00 PM

Accommodation: No guests will be accommodated in this
building during refurbishment. All Guestroom and Suite
bookings will be accommodated away from the refurbishment.
Visual impact Limited, as the work will be on 3rd floor and up
and all Front Desk services will be moved to our Saitong Front
Desk Andaman

B Lobby: Lobby and Andaman Bar area
Start Date Mid July to 30 September 2011
Project Soft refurbishment of the lobby and bar area
Working Hours: 08:30 AM 18:00 PM
Visual impact Limited, as all Front Desk services will be
moved to our Saitong Front Desk and no guests will be
accommodated in the Andaman Wing B

Impact on other service outlets:
Due to the above activities, Sails Restaurant will be closed and
Buon Appetito Restaurant in our Saitong Wing will be the
main restaurant for breakfast, lunch and dinner. Other outlets
such as Thai Thai and Caff� Cino will remain available and
operational at normal operating hours.
All Pools, Kidz Club, Health Club and Business Centre will
operate as normal with none or very limited potential
disturbance to the guests.
Because of the large size of the resort, the layout of the rooms
in separate buildings and the relocation of our main Lobby and
Front Desk to the Saitong Wing, the overall disruption to
guests is expected to be minimal. Please find attached a map of
the hotel indicating work areas and relocated services.
The additional safety and guest assistance measures will be:
Contract workers will have no access to guest areas
No guests will be allocated in the work area
Our main front office as well as our lobby bar, will be
relocated to our Saitong Lobby
The work areas will be as much as possible screened from
guest view
All guests will receive a letter upon arrival explaining the work.

CANCELLATION POLICY

01 April 11 - 31 October 11
Cancellations received:
08 Days prior - 1 nights fee will apply
04 Days prior - 2 nights fee will apply
No-Show - 2 nights fee will apply

11 January 11 - 31 March 11
01 November 11 - 19 December 11 & 11 January 12 - 31 March 12
Cancellations received:
08 Days prior - 1 nights fee will apply
04 days prior - 2 nights fee will apply
No-Show - 50% of the full length of stay

20 December 11 - 10 January 12
08 Days prior - 2 nights fee will apply
04 Days prior - 100% fee will apply
No-Show - 100% fee will apply

Please note these charges are in addition to those charges
levied by third parties, airlines, tour operators and/or
Singapore Airlines Holidays, Freestyle Holidays, all members of
Pinpoint Travel Group.